Privacy Policy

Account information. Name, work email, company, and role when you sign up or request a demo.

Call data. Audio, transcripts, and derived analytics from sales calls you record through Clovr, along with the metadata you associate with them.

Usage data. Device, browser, and product-usage information collected to operate and improve the service.

We use information to provide real-time coaching and post-call analytics, operate and secure the platform, communicate with you, and improve our features. We do not sell your personal information.

We share information with vetted service providers that help us run Clovr (for example, hosting, transcription, and AI processing) under confidentiality and data-protection obligations. We may disclose information where required by law.

We retain call data and account information for as long as your account is active or as needed to provide the service, and then delete or anonymize it in line with our retention practices and your instructions.

We use technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, export, or delete your personal information. To make a request, contact us at the address below.

Clovr (a product of 4 Leaf) operates a text-messaging assistant that dealership clients use to respond to people who inquire about vehicles. If you submit an inquiry to a dealership that uses Clovr — for example, Parry Sound Chevrolet Buick GMC — you may receive text messages from that dealership at the mobile number you provide. This section explains how mobile information is handled for that program.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information we collect for messaging. The mobile phone number you provide; your consent status and opt-in timestamp; and the content of the messages you exchange with us, along with basic metadata (timestamps, delivery status).

How we use it.To respond to your vehicle inquiry and provide customer service by text, and to send related follow-ups about that inquiry — vehicle information, trade-in or financing questions, and scheduling a visit. We do not sell, rent, or share your mobile number for third-party marketing.

Service providers. Messages are delivered through a third-party SMS delivery provider and processed by our messaging platform, Clovr (a product of 4 Leaf), solely to operate the service. These providers act as service providers and are not permitted to use your information for their own marketing.

Consent and opt-out. You provide consent when you submit your mobile number requesting contact. You can opt out at any time by replying STOP; opt-out is honored immediately and is permanent unless you opt back in. Reply HELP for help, or contact (905) 288-8210 or [email protected].

Frequency and cost. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase.

Retention and your rights.We retain message data for as long as needed to provide the service and meet legal obligations. You can request access to or deletion of your data as described in “Your choices and rights” above.

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Questions about this policy? Email [email protected].